VAT exemption is available to clients who wear wigs & hairpieces for necessity reasons. Customers who require wigs or hairpieces due to alopecia, hair loss as a result of chemotherapy treatment or any other medical condition that causes hair loss, and is confirmed by a GP, are classed as necessity wearers.

If any of the above applies to you, you are entitled to receive the VAT off the cost of your wig at the time of purchase. Please note: VAT exemption applies to wigs & hairpieces only and does not apply to accessories like headscarves, turbans or aftercare products like shampoo etc.

If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people at or by contacting the VAT Disabled Reliefs Helpline on 0300 123 1073 before signing the declaration. Please note, there are penalties for making false declarations.

Customers that are entitled to VAT exemption and who are placing an order via our website will need to tick the VAT Exempt box at the checkout and read the declaration, failure to do this will result in VAT being applied to the goods.

We are unable to refund any VAT after the order has been confirmed, processed and despatched.

Please be aware that orders cannot be processed less VAT until we have had confirmation of the

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